Terms of service

Terms of Service

Last Updated: May 2026

Welcome to Dorsaron. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using Dorsaron.in, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General Information

This website is operated by Dorsaron. Throughout the site, the terms "we," "us," and "our" refer to Dorsaron. By visiting our site and/or purchasing products from us, you engage in our service and agree to be bound by these Terms.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • All information provided by you is accurate, complete, and current.

3. Products and Services

We make every effort to display product descriptions, specifications, and images accurately. However:

  • Product colors may vary depending on your device display settings.
  • Slight variations in appearance, packaging, or specifications may occur.
  • We reserve the right to discontinue products without notice.

All products are subject to availability.

4. Pricing and Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • We reserve the right to refuse or cancel orders due to pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.
  • Payments must be completed using approved payment methods available on the website.

5. Order Acceptance and Cancellation

Submitting an order does not guarantee acceptance.

Dorsaron reserves the right to:

  • Refuse or cancel any order at our sole discretion.
  • Limit quantities purchased per customer or order.
  • Verify information before processing an order.

If payment has already been made for a canceled order, an appropriate refund will be issued.

6. Shipping and Delivery

We strive to deliver orders within the estimated delivery timeframe. However:

  • Delivery dates are estimates and not guaranteed.
  • Delays caused by courier partners, weather conditions, strikes, natural disasters, or other unforeseen events are beyond our control.
  • Risk of loss and ownership transfer to the customer upon successful delivery.

7. Returns, Refunds, and Replacements

Returns, refunds, and replacements are governed by our Return & Refund Policy available on the website.

Customers must review and comply with the applicable policy before requesting any return, refund, or replacement.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Upload or transmit malicious software, viruses, or harmful code.
  • Attempt unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Use false information when placing orders.

Violation of these Terms may result in termination of access to our services.

9. Intellectual Property

All content on Dorsaron.in, including:

  • Logos
  • Graphics
  • Images
  • Product descriptions
  • Text
  • Website design

is the property of Dorsaron or its licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Dorsaron shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits, revenue, or business opportunities.
  • Delays, interruptions, or technical issues beyond our reasonable control.
  • Customer misuse of products.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

11. Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free.
  • Defects will be corrected immediately.
  • The website is free from viruses or harmful components.

12. Privacy

Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.

13. Indemnification

You agree to indemnify and hold harmless Dorsaron, its owners, employees, affiliates, and partners from any claims, damages, liabilities, losses, or expenses arising from your violation of these Terms or misuse of the website.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of the website shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

15. Contact Information

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us using the details below:

Dorsaron - Shop Smart, Shop Easy

📧 Email: support@dorsaron.in

📞 Phone: +91 99097 17037

📍 Address: Dorsaron The Fabrizo Market, Near Polaris Textile City, Magob, Surat, Gujarat – 395010, India

🕒 Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST